They are based right here in Pittsburgh and manufacture their own beds. Being a six foot one and a half inch woman, accuracy and dimension is very important to me. Simply enter this code at checkout on the retailers website. I think about my bed and my bad decision daily. Seriously we love it. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. We would have aches and pains when getting out of bed. Sean told us the layout of the store, invited us to try all the beds out, and offered to answer any questions we might have. To see your detailed Match Score for each product, simply take the GoodBed Quiz. I will honestly recommend OMF to anyone I know who wants a good night's sleep! In fact consider another retailer all together. We just bought our first mattress in 20 years at the OMF Pleasant Hills store, I am totally disappointed with the customer service, I have been a fan of their mattresses for many years, Soooo NOT going back to the Original Mattress Factory. I purchased a higher tier king mattress at the Kennesaw, GA store. Odd they even have a service to do this. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. We were told that it will soften with use. Within a few days we received, under warranty, not only a new remote controller, but an additional backup one in case of a similar situation. Sounds like a commercial BUT its true! And be especially careful with the adjustable bed base. It is 10 times better than our old Sleepmaker mattress, and was more than $1000 off the regular retail price. I am beside myself. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . Night and day to the other mattress I had been using. I feel the whole bed bounce when my husband makes any movements. Totally mislead by the sales person. OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! your criteria. I doubt this one will make it to next year and out it goes. Although they say they have a one year comfort warranty, this experience proves that they do not stand by that warranty even if you've never used the bed. The customer service was excellent and the quality of the product is beyond compare. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! They do not offer a 100 day sleep guarantee or anything besides you keep it or you pay more. When the mattress was sold to us they had a big show about how their more dense foam won't break down and is better than competitors. Original mattress Factory had a vast selection with many different choices in firmness for dbl sided mattresses. We purchased a California King a few years ago. It was $1625 with tax and delivery for mattress only! Customers often ask us for our recommendations for the best mattresses for back pain. We are very happy with it and think it is the most comfortable mattress ever! Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. She said she would never be able to sleep on it. Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. He slept on it one night and wanted the same one. They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. Mattress Reviews. ", "So far after 2 months it's been wonderful sleeping on the new mattress. Squeaks, bounces, sags, and have horrible back pain. We have slept on it for 4 months - no change. The mattress is just like new again! While I was there, I witnessed an argument between the store and a very unhappy couple. Don't make the mistake of buying from THE OMF. Write a Review! Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. Original Mattress Factory mattresses are The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. ", "It is very well made, comfortable beyond expectations. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. Four years in and it's as supportive and comfortable as the day they delivered it. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. I would never buy another mattress from THE ORIGINAL MATTRESS FACTORY and I strongly oppose their advertisement and misrepresentation of their warranty. It was comfortable initially, but in a short period of time that changed. ", "The mattress is amazing! I'm very pleased with my purchase it's one of the most comfortable mattresses we have purchased from the Original Mattress Factory. The Original Mattress Factory's customer service is top notch! How well this mattress minimizes pain or tingling in key "pressure points" especially your shoulders and/or hips when sleeping on your side. They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. The mattress I chose was a 9.5". There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. He even had a tape measure to see if there were any issues with my bed frame. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. But, with that said, their delivery guys are unbelievable. From purchase to delivery my experience was great. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. Getting in and out of bed is noisy. There was an issue there which he helped me fix too. I had no idea how badly I was sleeping before. The cons: There may be cheaper options for similar quality. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. Delivery was very flexible given we did not receive our bedframe until several weeks later and only needed to call the day before. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. The sales person I spoke to was rude and constantly interupted when I was speaking. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." It actually wakes me up. As a result I always feel like I am going to fall out of bed. The store mattresses do not match with what is delivered. In talking with the store their response from the start has been to blame us. Thank you for continued loyalty, and be well. Incredible. Just dont count to them standing behind a factory/engineering flaw if there is a problem. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. Almost like they didn't put enough padding in the top part of the mattress. In February of 2021 the remote controller for my wifes bed malfunctioned while the bed was in a raised position, making it virtually impossible to sleep. Great product. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. Shop today! I will recommend Original Mattress Factory to all my friends and family." DO NOT BUY THIS MATTRESS. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. I am extremely pleased with my purchase. We just bought our first mattress in 20 years at the OMF Pleasant Hills store. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. Before heading to the stores, search across all the mattress retailers in your area to find I'm really sad about this. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. Hopefully this mattress will last at least, if not longer, than our old mattress. Our top-of-the-line latex and memory foam models with superior support and durability. If so, please take a moment to Great stability in this mattress if you sleep with someone who rolls around all night. We were trying to flip today because the mattress is causing side pain from hips to ankles so we tried to flip end to end. The pros: Multiple firmness options for all-foam mattress varieties. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? I would recommend that anyone reading this steer clear. I love the no-pressure sales tactics that are used by the employees. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! We will be back again!! Powered by GoodBeds intelligent matching technology, you can even get your box springs without a mattress? Shed some discomfort and enhance the thought process For the complainers. First Time Mattress Buyer and Love My Hybrid, Never Buy from Original Mattress Factory again. Product sells itself. If you share these beliefs, join us by claiming your free profile today. available mattresses, in addition to other online options that match It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. Our Orthopedic EuroTop model features superior support and durability. Top quality. I have been struggling with back pains since I got it delivered on May 18. unique needs and preferences. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. If this is your business, claim your profile to update this information directly. They argued back and forth for at least an hour, dragging in personnel of increasing seniority. I'm sure that feature will result in a longer life mattress. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. Cancel, For full functionality of this site you need to enable JavaScript. They essentially just stole this money from us. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. They offer a service to rotate and flip my mattress. $50 extra. How Original Mattress Factory Adjustable Beds Work? We never considered another mattress. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. I love it. Some links on Slumber Search are referral links. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. You have to be absolutely sure you are going to like the mattress when you get it. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. WASTE OF MONEY AND TIME. When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. Would happily shop again! In addition, the Silent Night Foundation features an additional wood slat for extra support . Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! With the box spring my own bed is a platform bed which might be why my girls' beds feel so comfortable, it might be the box spring.My husband and I are getting a new bed soon and we will definitely use the mattress factory again. They told me they would come check it out. Find out what works well at The Original Mattress Factory from the people who know best. I thought it was just me, but the same daughter came by my house today and laid on the bed. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. We can exchange it for an additional fee. I couldn't find a flip mattress anywhere. Ridiculous! Paid $1800 for this mattress. Takes about 10 minutes. Powered by GoodBeds intelligent matching technology, you can even get your I've purchases for OMF before, and knew what high quality products they sold. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. We got a memory foam mattress and have owned it for the past 3 months. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. Greg spent as much time as we needed to design the exact mattress we wanted. Their sales pitch describes factory direct quality and prices. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. DO NOT buy a mattress from The Original Mattress Factory! personal match score for each of Original Mattress Factory Orthopedic's Learn more about the GoodBed Quiz. At home, not so much. I would highly recommend the Original Mattress Factory to friends and family. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. Maybe they do, maybe they don't, does not matter. Each person from this company that I interacted with through this experience was kind and patient with my questions. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. It is forgiving, soft and feels like you melt into it but it is also somehow a little firm. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Premium-quality innerspring models with excellent support and durability. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! You can trust them. It's $69 a visit. Size bed it was just me, but just enough to make mistake. Am a first time mattress Buyer and I think about my bed and my bad daily... 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