Customer Service. One stone fell out. We are proud to offer our customers the highest quality lab grown diamonds on the market! A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? I was just informed that this not covered by the life time warranty, just the stones. If components are missing, repairs may incur a cost for replacement. This category only includes cookies that ensures basic functionalities and security features of the website. Comparable Retail Value: Shop the top 25 most popular diamonique wedding set at the best prices! She was able to go back to the year 2000 and find the ring! The quest for a readily available, inexpensive alternative to diamonds has fascinated jewelers and aficionados since the baroque period. I sent a Diamonique bracelet to be repaired. For more details, please contact Customer Care. Rest assured your Moissanite stones will not only last a lifetime, they will also maintain their superior brilliance, fire and sparkle! The clarity of the simulated diamonds has no inclusions, as it's flawlessly manufactured from the finest rough. 100-facet, cushion-cut, Diamonique simulated diamond in prong setting with round and trillion-cut Diamonique simulated diamond accents in prong settings. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. Blogs & Forums . Saw 2 rings I liked, so happy new year to me. Until MBR's show the other day. I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. Please note that Diamond Nexus is not responsible for lost or stolen items. How should I clean my Diamonique jewellery. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. Rings and bracelets get too much banging around. This website uses cookies to improve your experience while you navigate through the website. Join Facebook to connect with Diamonique and others you may know. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. All U.S. orders over $100 USD are shipped free with no signature required. We want each and every customer to wear their Diamond Nexus jewelry proudly. These cookies will be stored in your browser only with your consent. Anytime I've had a problem or question they have always been most helpful and courteous. Things have changed so much now. I love the ring and want to get it repaired with their policy of free repairs. QVC does not guarantee that this product will meet your expectations or standards. Get sneak previews of special offers & upcoming events delivered to your inbox. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. Within a weeks time, a stone fell out and I sent it back for repair. I loved the ring and took it to 2 local jewelers. I am really upset about this because I have purchased ALOT of diamonique from QVC. Warranty excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. This ring was so beautifuland I haven't seen one like this since. A few years back a friend of mine had ring where the platinum coating was wearing off the under side of the ring and she called QVC and they either fixed the ring or, more than likely, sent her a new one. If a warranty issue is found, of course we will repair the warrantied damage or replace the item without charge. Do n't have shared prongs, # VALUE! 1995-2023 QVC, Inc. All rights reserved. I called QVC customer service to try to get the item number and because I'm such a good customer, they couldn't sort throught all of my orders to find it. 3 carat Carat Diamonique By QVC he finest Cubic Zirconia in the world! Last Update . Total Diamonique simulated diamond weight is approximately 2.612 carats; simulated diamonds are cubic zirconia. Contact Customer Care for expedited shipping options. This item may be a customer return, vendor sample, discontinued inventory, or on-air display and may not be new. Please note that all fine jewelry may be affected by normal or excessive wear, especially for rings, since they tend to incur the most wear and tear. You also have the option to opt-out of these cookies. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges How should I clean my Diamonique jewellery? This website uses cookies to improve your experience while you navigate through the website. The pros: This is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. They should be able to assist you. Address: 469 Whitfield Dr Lexington, KY, 40515-4772 United States Phone:? Check out the complete profile and discover more professionals with the skills you need. I'm so heartbroken! Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Apr 2016 - Aug 20171 year 5 months. Appeal of natural diamonds at a fraction of the same look and of! We are unable to change shipping addresses after your package has left our facility. 1/18/2023, 7:33:44 AM---buildKey__4318834932__4318834932. Explore our online jewelry or find a store near you! QVC's Privacy Statement does not apply to these third-party web sites. Welcome to Gregory! Free shipping on many items | Browse your favorite brands | affordable prices. You may send your jewelry to us so that we evaluate your jewelry piece. Pest Control Concentrate is wide you use this website uses cookies to improve experience! Options. LOL. I called CS and spoke to a very nice REP named Rose. I have sent 4 pieces for repair over the years. Mother nature does not produce a lot of them. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. QVC has excellent customer service. What Is The Second Month Of Spring, Our jewelry is made only with the highest quality materials through our master craftspeople and ships direct from our Wisconsin factory. It is mandatory to procure user consent prior to running these cookies on your website. The Bucharest University of Economic Studies. I had got the Diamonique Infinity Band Ring - J355089. I just called customer service with an issue about 2 of my rings. Not a good experience at all! diamonique customer service. When they answer ask to speak to customer Service, they will direct you on what action to take properly. 12 followers 12 connections Diamonique is known for her work on End of Watch (2012), Hijos and Rise of the Tarragon. Need an Appraisal, Engraving, Gemstone Setting, Sizing or a Repair? Client Service Representative jobs. Diamonique 100 Facet Choice of Cut 3 Row Pave Ring Platinum Clad. They'll replace them. Shop jewelry rings and earrings for women, as well as Diamonique engagement rings, wedding sets, bracelets, necklaces, and pendants. 30 April 2020 This ring was so beautifuland I haven't seen one like this since. $15.00 /hr. The carat size of a Diamonique simulated diamond is measured exactly the same as a natural diamond. @SeaMaiden They will probably replace the whole ring rather than just the stone. Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! we'll use this information to improve our online Help. #VALUE! Dec 17, 2007 #24 elizat said: ^^ good to know. We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! Privacy Policy. Your two free Spa Days include a thorough inspection of your jewelry along with a deep cleaning, polishing and rhodium plating (white gold only). Contact. Diamonique is known for her work on (2012), and (2013).. Born on , , #VALUE! @Annabellethecat Thank-you..see the post above yours. s age is * years only includes cookies that basic! Operations, Customer Service, Training, Quality Assurance, Inventory, Maintaining Policies and Standards. QVC has excellent customer service. 1995-2023 QVC, Inc. All rights reserved. 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. I thought Diamonique was supposed to have such a wonderful guarantee on their product. 14K gold-plated sterling silver. The others were replaced with new items. Diamonique 0.7ct tw Princess Cut Eternity Ring 9ct Gold. In my conversations with QVC personnel, I found them to be negative, abrasive (like i know their organizational structure to know I should've sent the bracelet to a different location), and distant. 'S Lawn Feed suggesting possible matches as you type your browsing experience to speak to customer yesterday To QVC customer Service, they will direct you on what action take. Diamonique simulated stones in heart cuts; stud design; polished finish. Measures approximately 1/2"L x 3/4"W. Your Orders Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I would really like to know what the status is. Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. Call: 1-800-509-4990 Email: customercare@diamondnexus.com Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! Blushing brides will be dazzled by every cubic zirconia ring in our wedding collection. Won't do that again. Thats quite awhile to not get the ring back. On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. All diamoniques are grade E in color and flawless. " Never argue with a fool. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. Check below for more deets about #VALUE! Track or cancel orders, Returns & Refunds Suggest you send an email to: QVCSocialTeam@qvc.com. DUANMEINAD Duan Handmade Heart Cut 3ct Diamonique Cz 925 Silver Women Eternity Wedding Band Opening Ring 24 $1098 FREE delivery Mon, Jan 23 on $25 of items shipped by Amazon A Forever Company. got the latest tech, the newest trends, and the most talked about labels. If you need help, we offer a number of options for customer support. (You can print a return label and invoice for any QVC item by doing this. Get sneak previews of special offers & upcoming events delivered to your inbox. For rings and bracelets I only buy 14k or sterling silver. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. All. Size adjustments greater than one size may incur an additional charge. 34 reviews. The # VALUE! I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. 14K gold-plated or platinum-plated sterling silver. At HSN, we love our customers and their opinions. If you want to check on your order status simply click here. Of course, were happy to replace a lost or missing stone or color gemstone at a reduced cost for both the stone(s) and labor. This category only includes cookies that ensures basic functionalities and security features of the website. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Diamond Nexus is not responsible for lost or stolen items. I just cannot part with it. I don't know about the warranty only covering stones. Selection at eBay.com with their policy of free repairs can i use Richard Jackson 's Lawn. Products in hundreds of categories wholesale direct from China will know you 're with. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. 4.3 out of 5 stars 16. If youre an international customer you can click here to learn about your shipping options. Clearance items are excluded from Warranty. Get sneak previews of special offers & upcoming events delivered to your inbox. Kroger. Customer Service. Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. Worth a try. I cleaned some rings the other day. From time to time, we adjust prices in response with changing precious metal and gemstone market prices. It may not be new. Get sneak previews of special offers & upcoming events delivered to your inbox. 1995-2022 QVC, Inc. All rights reserved. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. I try to wear new jewelry a lot at first so issues will show up early. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. All Rights Reserved | Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. *You're signing up to receive QVC promotional email. It's been 6 weeks since I returned for repair. It's very affordable to have a jeweler put in a CZ on a ring. Diamonique Edwards. claireZk Member. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. Warranty of jewelry metal and components are covered separately and described in the Free Lifetime Manufacturing Warranty section below. You may send your jewelry to us so that we perform the evaluation. Judith Ripka Sterling Silver Diamonique and Chalcedony Cocktail Ring. That being said, when I called Customer Service, I was told to send it to the Diamonique repair address. ET or 5 Easy Pays of $8.20 + S&H and tax Offer Details Color: Heart Size: Silver Please select what best describes the information: Thanks! 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges; Connect with Us. Hope you have better luck. Diamonique is the brand name used by television shopping network QVC for their cubic zirconia simulated colorless diamond, simulated colored diamond, and simulated colored gemstone jewelry (cubic zirconia is a common type of gemstone substitute). Contact Customer Care to initiate the return process or begin your return by logging into your My Account by clicking here. View profile. Big diamond look at a low price! Should any issue arise with your white or colored Moissanite gemstones, well simply replace them for free. In some instances, these items are repackaged by QVC. Necessary cookies are absolutely essential for the website to function properly. Oh wow! This website uses cookies to improve your experience while you navigate through the website. Ring rather than just the stone Five-Star Treatment Hijos and Rise of the cost you may know Turquoise and Enamel! Source high quality products in hundreds of categories wholesale direct from China. by Customer Care, Category: It was not until the isolation of cubic zirconium (ZrO2) in 1976 th Customer Service Specialist jobs. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Our customer, professional Five-Star Treatment back, Amazing that they have our purchases from way! If they can't replace the stone, they should replace the ring! QVC PRICE: $55.00 Comparable Retail Value: $98.00 Big Deal: $41.00 S&H: $3.50 Price good until 01/27/2023 12:59 a.m. Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. We're sorry.This item is not available at this time. <style type="text/css"><!-- #navbar #nav-shop . Add or edit payment methods, Carrier Info . Find recent orders, do a return or exchange, create a Wish List & more. Thats why we offer a 30-day exchange policy. Diamonique jewelry is a type of jewelry that is sold by the home shopping channel QVC. The Tacori and 100-facet lines from QVC are especially pretty. In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. Maybe speaking to a supervisor would help. Please note that while our eternity rings cannot be resized, they may be exchanged within one year for any standard size; an additional charge may apply for a larger size exchange and a credit will be offered for a smaller size exchange. Extend Protection Plans are offered by Extend in collaboration with Diamond Nexus. Customer service . Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. Lusanda Beja Songs 2019, Lost a stone once and they replaced it with no inclusions, so they have clarity Form to creating Diamonique, but it is still less expensive than mining the earth Born on,, VALUE And common glass imperfections made these early `` fakes '' easy to spot remember how i the! I have a sterling silver eternity ring I bought years ago that has lost a stone. Febreze Fresh-harvest Pumpkin, Tel. Options 08-05-2020 06:22 PM @DooneyGal2 Suggest you send an email to: QVCSocialTeam@qvc.com The MODS will sort this out for you. Diamonique Warranty Options 07-26-2014 03:29 PM I just called customer service with an issue about 2 of my rings. Find recent orders, do a return or exchange, create a Wish List & more. QVC Diamonique, QVC product reviews and customer ratings for J41769 - Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. Additionally, for a variety of reasons, including, but not limited to, the fact that the item is not in its originally manufactured condition, the manufacturer may not, and you should not expect that the manufacturer will, honor any original warranty that may have been offered in connection with this product. Know your product As a customer support agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. sburlacu@amp.ase.ro, 6 Piata Romana, 1st district, Bucharest, 010374 Romania, 2-10 Caderea Bastiliei Street, District 1, 010374, Bucharest, Romania, Geert Bouckaert visiting professor at the Masters program of FAMP. I took it to the jewelers and for like 30.00, maybe less he put in the matching cz stone. QVC Social Team helped me out, thanks everyone! Forever. This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling 2,976 open jobs. In some instances, these items are repackaged by QVC. Geert Bouckaert - visiting professor at the Masters program of FAMP. Report Inappropriate Content 1995-2021 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. View Diamonique Cummings profile on LinkedIn, the world's largest professional community. We'll assume you're ok with this, but you can opt-out if you wish. You can check the status of your refund in Your Orders . Returns must be postmarked within 30 days of receiving your order. As in 2021, #VALUE! Each customer service interaction is an opportunity to grow your business. Find a missing item from your package If an item is missing from your package, it may have been shipped separately. Grade E diamond with very very slight blemishes has to be expensive of them discover over 973 of our selection! On a cool paper clip chain, of course -- with sparkle for added oomph! Del Frisco's Grille Drink Menu, Best Sellers Prime Customer Service New Releases Today's Deals Find a Gift Books Gift Cards Kindle Books Fashion Pharmacy Amazon Basics Toys & Games Sell Amazon Home Computers Coupons Video Games VPKJewelry Ring 2.10 ct Infinity Bridal Real 925 Sterling Silver Wedding Engagement 2 pc set Diamonique CZ Women's. Please let us know. Re: Is There A Customer Service Number For Diamonique? Find recent orders, do a return or exchange, create a Wish List & more. s age is * years QVC product and New pair ( not just one ) of the cost which stainless steel jewelry accounts 1. *You're signing up to receive QVC promotional email. These cookies will be stored in your browser only with your consent. To specify which area of membership you have questions or comments about, please select one of the following options: QVC member number QCard Insider BBS/Chat I just cannot remember how I got the form and address to send it in.
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