To see tier qualification terms, please refer to Member Benefits terms. Limits are at the sole discretion of Hilton Honors Worldwide L.L.C., subject to change. No-shows or cancellations of Reward Stay reservations outside of the timeframe set by the hotel's individual cancellation policy will be charged the cancellation or no-show fee set forth by the hotel or one night's room and tax at the hotel's Best Available Rate for that date if no cancellation or no-show fee is specified. On your 60th eligible night in 2023 you will receive an additional 30,000 Bonus Points on top of the 10,000 Milestone Bonus Points achieved at that threshold, for a total of 40,000 Points. This means that Hilton Honors may make changes that affect, but are not limited to, hotels within the Hilton Portfolio, travel partner affiliations, rules for earning Hilton Honors Points, redeeming Hilton Honors Points, rules and procedures for the use of Rewards, continued availability of Rewards, Reward types, and the features of special offers. A "night" is a night that is part of a "stay," as that term is defined herein. Free Night Rewards are issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. Hilton Honors members' new passwords must be at least eight characters, contain one upper case letter, contain one lower case letter and contain one number or one special character. You can still research hotels and rates without enrolling. The stay posted to my Hhonors account right away but there are no points. I hope this post will help yo claim your missing base and bonus points. Current employees of Hilton Domestic Operating Company Inc., its parent, affiliates and subsidiaries and the employees or owners of hotels within the Hilton Portfolio (collectively, "Employees") are eligible to participate in the Hilton Honors Program as set forth herein but are subject to certain exceptions of these Hilton Honors Terms and Conditions in accordance with the employee policy provided on the Team Members Hilton Honors web site. Each Member is responsible for creating private account access information and for maintaining the security of that information. You're currently viewing this site in a different language. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeit of such Points, and may be grounds for the forfeiture of all Points in the Member's account and the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors sole discretion. Travel Rewards are normally valid for one year from date of issuance though Hilton Honors may, from time to time, offer Rewards with shorter validity periods. Also tier status points will only apply for one room. 2 rooms for 7 nights apiece on awards stay. You can redeem Hilton Honors Points for any Hilton Honors reward for which you are eligible prior to the Points being forfeited. The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity. If you adjust the Reward Stay to be shorter than 5 nights, then the free 5th night will also be canceled and the entire Reward Stay will be repriced without the free night. Members who fail to pay mortgage related payments properly due and owed to Hilton Grand Vacations, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations. Example: If you reach 30 nights in July 2022, then you will have until January 31, 2023 to elect which Member receives Gold status. Example: If you are a current Gold member who achieved 10 nights in 2022 and you receive a gift of Gold status on August 1st, 2022, you would maintain Gold status until August 1st, 2023 instead of being downgraded to Silver status during the April requalification period. For any other bonuses, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses (e.g. Members can use up to the total daily maximum and are responsible for anything beyond that amount. In the event of any Point or financial discrepancy, the calculations under these Terms and Conditions shall be based upon data contained in Hilton Honors records, and the data in Hilton Honors records shall take precedence over the data in any other records. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn.*. We may also use and share your personal information in the ways described below, in addition to what is described in the Privacy Policy. Private Hilton Honors Reservation Number in the U.S. and Canada: 1-800-4HONORS. Purchase limit, minimum Points purchase threshold requirements and cost of Points may change at any time without notification. As part of the Hilton Honors Expedited Check-In program, Member consents that Hilton Honors may act as Member's agent for the limited purpose of signing the Hotel's guest register. Within the 2023 calendar year, the total amount of nights that a member could achieve toward these Milestone Bonuses is 365 nights equivalent to 360,000 Hilton Honors Milestone Bonus Points. Event Planner Bonus Points must be awarded for meeting room and guest room charges; eligibility of all other charges is at the sole discretion of the hotel. Please allow 60 days for the Exchange to be posted. } Base Points will be earned for all eligible folio charges incurred on Earning Rooms. Enjoy reward stays by using nearly any combination of Points and money, starting with as few as 5,000 Points per night and in increments of 1,000 Points. Make sure you have your rental booking number. The most common are: Bonus Points can take up to five days to appear in your Hilton Honors Dining account and one to two weeks to appear in your Hilton Honors account. Once the status was successfully gifted, a confirmation email will be sent to the recipient and the gifting member within 5 business days. Hilton Honors members who have a Mutual Fund account as of 31 March 2004 will continue to receive Mutual Fund benefits. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. With Points & Money Rewards, you can book standard rooms using a combination of Hilton Honors Points and money. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. Hilton Honors discount does not apply to all available rates. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. The maximum number of nights able to be rolled over into the next calendar year is capped at the number of nights required to secure Diamond status for the following year. To receive an email to reset your password, click here. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn properties. Incidental charges are the responsibility of the user. Elite Rollover Nights will be applied toward earning and maintaining Elite tier status to meet the night qualification for the Diamond Elite tier. At Home2 Suites by Hilton and Tru by Hilton hotels, earn 5 Base Points for every US dollar spent on your room rate. Members can learn more about the Hilton Honors app here and can download to begin tracking their progress. You get to earn bonus points even on a redemption. } The Hilton Honors Event Planner program is available globally at participating hotels in the Hilton portfolio. Folio charges incurred during an ineligible stay are not considered "eligible folio charges.". If a member has earned Diamond status through a future date of expiration (ex. Once the Member has reached a certain Elite tier, the Member may keep such status for the calendar year in which the Elite tier was earned and the subsequent calendar year. Promotional Rewards involving no Point deduction will not be extended beyond the validity date, exchanged or re-deposited into Member's account for Points or future use. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you. In the past when this has happened (rare for me) the issue would always be fixed within 3-4 days after reporting it. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeiture of such Points, and may be grounds for the forfeiture of all Points in the Member's account and/or the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors sole discretion. The Hilton Honors Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state laws. listeners: [], Members can earn and maintain Elite tier status based on stays, nights, or Base Points earned in any calendar year. Members will earn a fixed amount of Hilton Honors Bonus Points (Milestone Bonuses) after achieving a certain number of eligible nights during each calendar year. The qualification to gift status is to reach 40 or 70 elite qualifying nights within the 2022 calendar year and only those who achieve that many nights are eligible. 5th Night Free is a benefit for our Silver, Gold and Diamond Elite Hilton Honors Members. Silver, Gold and Diamond Elite Members will get every 5th night free when booking a Standard Room Reward Stay of 5 nights or more using all Points (up to four free nights on a stay of 20 consecutive nights). Locations /. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel. Altered Rewards are void. You hereby waive any and all rights to bring any claim or action related to such matters in any forum beyond two (2) years after the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based. No. The pricing of reward nights flexes on factors such as the hotel, the level of daily demand, and the room rate. A new Hilton Honors Member may purchase Points 30 days after enrollment if the account reflects activity including a stay (as defined herein) or earning Hilton Honors Points through a Hilton Hilton Honors Marketing Partner. At Qasr al Sharq, all Members will receive two complimentary bottles of water per stay. Click this. Further, Members who fail to pay amounts due to Hilton Grand Vacations are subject to forfeiture of any Elite tier status earned through Hilton Grand Vacations. For the Stay" places the hotel front and center, elevating the role and importance of the stay at a time when lodging advertising is a sea of sameness, featuring overused . Diamond Elite Members will receive the following during stays as a registered Diamond Elite Member: At Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton and DoubleTree by Hilton and Tapestry Collection by Hilton properties, Diamond Hilton Honors Members may receive upgrades to preferred rooms, based on availability at the time of arrival. Members may use full Hilton Honors Points to book a complimentary standard or premium room. To ensure that your personal information is accurate and up-to-date, we may also share your information with a third party for the purpose of updating and enhancing the quality and content of the information we maintain about you. Transactions refer to the transfer of Points to another member account either through 1-to-1 account transfers or through Points Pooling. Total cost of Points will be shown to Member during the purchase process before the purchase is completed. Open it up using the online editor and start altering. For new Members, credit will be accepted for any stay occurring within 30 days prior to enrollment in the Program. All purchases must be made in U.S. dollars only. Monthly activity statements are available via email or Members may access account information online. Travel Reward validity periods appear on the face of the Reward. You may change the communications you receive from us by logging onto your account online and managing your subscriptions, or by contacting us in the manner described in the Privacy Policy. Points will not be available for redemption before the stay has been completed and paid and the Points have been added to the Member's account. Each Member is responsible for advising Hilton Honors of any changes to his or her contact information. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account. In the case where room rental/room hire is included as part of a per person meeting package, awarding points on a portion of the package is at the discretion of the hotel. Members in all elite tiers (Silver, Gold and Diamond Members) are eligible to rollover any qualifying nights in excess of those required to qualify for their elite status level at the end of the calendar year (December 31st). Password Must be between 8 and 32 characters Contain one uppercase letter Contain one lowercase letter One number (0-9) or one special character Confirm password All Elite status Members set to downgrade Elite status in 2022 will keep their current status through March 31, 2023. Hotels within the Hilton Portfolio may reserve credit against a guest's credit card for costs of services in addition to applicable room rates. A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii. We'll send you a one-time link to instantly sign in without your password. Any claims relating to the earning of Points and/or Miles under the Earnings Style Option program after April 1, 2018 are void. Members outside the U.S. and Canada must call the nearest Hilton Reservations and Customer Care office. The exchange rates are based on the relative costs of the currency being exchanged (Points or miles) and the costs of the rewards these currencies are redeemed for (free nights or free flights). Hilton Honors Points can be transferred to another Hilton Honors Member in increments of 10,000 Points at a nominal processing cost. Elite Rollover Nights are calculated as follows to apply to the next qualifying status year: Total qualifying nights at year end (inclusive of rollover from prior year) any elite rollover nights from the previous year (now expired) qualifying nights needed to renew your current elite status tier = elite rollover nights for next year. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton and Hilton Garden Inn.*. Two weeks later and no points awarded . Should I just relax and wait or contact HH? Qualification for all on-property Hilton Honors benefits, including complimentary Internet and MyWay benefits such as complimentary snacks and beverages, complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region) and space-available upgrades, requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com, Hilton.com, Hampton.com, etc. On the left hand side, youll see a column with different sections. For all Hilton Honors Mutual Fund accounts combined between January 1, 1990 and March 31, 2004, only one Hilton Honors enrollment or activation bonus will be permitted in the joint account. You can fill it up with the pertinent information. By enrolling, you also consent to the transfer of your information to countries where our information processing facilities, business operations and hotels are located, including the United States and other countries where data protection laws may differ from those of your home country. Either spouse acting alone may use any and all accumulated Points to request any Reward(s) for which the Hilton Honors Mutual Fund has sufficient Points. Please see the Hilton Honors Terms and Conditions for details. This may include sharing your personal information with our business partners in order to credit you with mileage or other benefits earned through your participation in the Hilton Honors Program. All fields are required unless marked optional . Upon hotel check-in, the members status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. All elite tiers (Silver, Gold, and Diamond Members) are eligible to roll over elite qualifying nights. To make sure you dont have to do this, always do these 2 things: For any questions or comments, please reach out via Amin On Miles Club on Facebook. Lifetime Diamond members will not rollover nights as elite status is secured for life. Charges in connection with banquets or other catering functions are not considered "eligible folio charges" for purposes of Point accrual, with the exception of Points earned from qualifying meetings or events through the Hilton Honors Event Planner Program. After 90 days of enrollment, a new Member is eligible to pool, transfer, or receive Points regardless of their account activity. Youve landed in the Missing stay request form. Click on the GO TO MY ACCOUNT PAGE link. As a reminder, this elite benefit applies to Standard Room Rewards for free nights and must be booked via HiltonHonors.com, the Hilton Honors App, or our Hilton Reservations & Customer Care team. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton. Members will be able to use the gift of status as soon as they reach the required amount of qualified nights in a calendar year. After you complete an eligible stay at a hotel or resort within the Hilton Portfolio, you earn 10 Hilton Honors Base Points for every US dollar spent on your room rate and other eligible room charges, including telephone calls and room service. Please allow up to 5 business days after check-out from hotels inside North America and up to 2 weeks for hotels outside North America. Also, see the Past Stays section of My Account for more choices to build your Points balance. Hilton Honors members must be the registered, paying and staying guest to qualify for on-property benefits. Every bonus offer has specific requirements that must be met before Hilton Honors Bonus Points can be awarded. New travel memories are on the horizon for many. A member can only earn one gift of Gold and one gift of Diamond within one calendar year. Event Credit vouchers may be redeemed at any hotel in the Hilton Portfolio, even if the hotel is not an Event Planner program participating hotel. Documentation and requests for tier qualification (as defined in the Accrual of Points section in the Hilton Honors Terms & Conditions must be received at Hilton Reservations and Customer Care within six months from the date of activity. Elite rollover nights cannot be reserved and applied to a second, third year or subsequent year. Pre-Registration and Expedited Check-In: Available to all Members for whom Hilton Honors has room preference information and a valid credit card number on file. To request credit for missing rooms, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center. Specific Program benefits and services have been established for all Members; however, benefits and services offered by hotels within the Hilton Portfolio may vary. Secondly, you cannot recover points for stays more than six months ago. Claims may not be resolved through any form of class action. In addition to the uses and sharing described in the Privacy Policy, we may use and share relevant portions of your personal information in order to administer the Hilton Honors Program. For example, if a member achieves Diamond status on November 1, 2020 (for the current year or to maintain status for the subsequent year), a completed year at Diamond status would not occur until November 1, 2021. To change the dates of a Reward Stay reservation, the Member should contact Hilton Reservations and Customer Care prior to arriving at the hotel for the Reward stay. This rate may not be combined with other select promotions, offers or discounts and is not valid for existing reservations or groups. frequent flyer award or travel award), unless otherwise stated on the certificate. A "night" is a night that is part of a "stay," as that term is defined herein. Status can be gifted to a current Gold or Diamond Member. Additional occupants, age 19 and above, are subject to the standard extra person charges. Join World of Hyatt Accessing Your Account Information If you can't remember your World of Hyatt membership number, username or password, please contact us. This benefit excludes stays at any hotel when the rate includes additional components (e.g., meals, activities, parking); specialized rates (e.g. Stay Logged In. Hilton Honors Members earn 10,000 Hilton Honors Bonus Points at 40 eligible nights and 10,000 Bonus Points for every 10 additional eligible nights thereafter during the 2023 calendar year with no cap. Learn more about Points. Program membership entitles Members the right to earn Points, which can be redeemed for Rewards in accordance with the Terms and Conditions of the Program. If a member achieves 100 eligible nights within a calendar year then they will be able to gift Diamond status to a member of their choice. Hilton Honors Points may not be earned for any reason (including as a My Way benefit) for or during ineligible stays, including, without limitation, folio charges, (i.e., the charges on your hotel bill) incurred during ineligible stays. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Stay informed, travel smarter Past hotel stays can take a few days to appear in your My Account page. You can also purchase Points at any time so you have enough Points to redeem for a reward room. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. You can redeem Hilton Honors Points online, on the Hilton Honors App, or by calling +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or by contacting your local Hilton Reservations and Customer Care center. By clicking Join I agree to the Hilton Honors Program Terms and Conditions, Opens new tab and I agree to the collection, use, sharing and transfer of information as set out in the Hilton Global Privacy Statement, Opens new tab. Each Hilton Honors Member is limited to sending no more than five hundred thousand (500,000) Points and receiving two million (2,000,000) Points via Points Pooling or Transfers combined per calendar year. Home Your account Hilton Honors Reservations Hotel information Hilton Honors Points Check-in / Check-out The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. Hilton Honors Event Credits are vouchers that can be obtained by redeeming Hilton Honors Points, and can be used as a credit against future bookings. On-property benefits are not awarded in the following circumstances: Reservations booked through a non-Hilton-direct booking channel or a non-designated GDS, third party website or any other channel; Rates available on "opaque" websites where the hotel brand and specific hotel are not known until the booking is made, or Third party hotel packages or travel packages not booked through one of the eligible channels; Booking ineligible stays, (as defined in the Accrual of Points section) unless hotel contract has specific benefits included. Applies only to five consecutive nights within the same full Points Standard Room Reward stay at the same property, up to 20 nights, when confirmed at time of booking. Preferred rooms are identified by each individual property and may vary within each brand. If you think you're missing Points from your account, email information for missing points and / or negative balance inquiries to priorityletter@hilton.com. Local currency will be converted to U.S. dollars on the day final payment is received for the event using a published rate of exchange in effect at time of conversion. Save my name, email, and website in this browser for the next time I comment. Availability and the number of Points required for Points & Money Rewards varies by hotel and stay dates at the time of booking. Check Rooms & Rates. Voided Rewards will not be honored. When a Reward is requested, the corresponding number of Points will be deducted from the Member's account. For the Member's protection, all hotel travel documentation should be retained by the Member until the Point credit has appeared on his or her Hilton Honors statement. The member who will be receiving the gifted status must be enrolled as a Hilton Honors member and this gift cannot be provided to someone who does not have a Hilton Honors account. Hilton stay request a target account linked to your transportation program like to get the hilton missing points request form, then typing in all businesses. Members residing in countries where redemption of Points for a Hilton Honors Reward, Partner Reward or Reward Exchange is prohibited are not eligible for such Reward. In the event Hilton Honors is held liable for any damages related to such matters, your sole and exclusive remedy will be limited to reimbursement for services or products paid by you to the entity held liable which were not provided by such entity.
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