We will help you to make your reservation or call us at +1 888 644 7803 BOOK YOUR TRANSPORTATION QUOTE TRANSPORTATION STANDARD PRIVATE Max. BD Experience is unreasonable and their customer service is awful. You can cancel this reservation up to 24 hours in advance for a full refund. This is the version of our website addressed to speakers of English in India. They're very helpful. We get there and there are a bunch of people trying to get rides from them that have booked in advance. My husbands like I should tip him. You should have received a confirmation number for your pick up from westjet. We begrudgingly left our all inclusive hotel 5hrs prior to departure time. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. Hola, puedo llevar conmigo a mi mascota? Then we took a jeep rental. Lote 7 SM. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Cancun Airport Transportation Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Muchas gracias por ponerse en contacto con nosotros. Interior was broken, transmission was broken. You should contact your travel agent for pickup time. They're very helpful. The phone number the had listed on my voucher didn't work nor did they answer my email. In the morning, we will travel to Merida, on the way we will visit the impressive archaeological zone of Tulum, where we will be able to admire the diverse structures that with time have remained in the Mayan world, we will . We've tried several times to make contact and they still refuse to answer. My trip was booked AND payed 2 times due to a failure of the system. If I could give no stars I would. We have the most horrible experience this morning with BD experience. Of course, nothing was as he promised. . We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. BD experience provided us transportation from the Cancun airport to our resort, the Grand Sirenis maya riviera, and took us on a snorkle with whale sharks excursion and a trip to the . We booked our trip through Costco. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. BD Experience: Transfers and Tours - See 8,718 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Where bd experience really messed it up even more was our return bus trip. My trip was booked AND payed 2 times due to a failure of the system. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Customer Service Department, Dear Guest: They left us alone with no option we ended up paying 200$ of taxi to Tulum. . On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. We got there, and no one was there to retrieve us. It has been more than one week, and the refund still has not come. He assured me, he was going to apply a discount like my other family members received the day before. Corporate Offices in Mexico We were made to believe that once we paid, we would be covered for everything the park had to offer. Thanks! This tour agency is set up inside Hotel Cozumel & Resort. Spectacular spas. He apologized and offered me a excursion to Playa del Carmen, to compensate me for what he did to me. We have been using Best Day now for years to commute from airport to our hotel destination while travelling in Mexico. Its always a pleasure to assist you and we remain at your disposal. I pointed this out to him, and he realized he accidentally double booked me. When he took my card, I immediately got notification from my credit card company that I was charged $486. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. Adventures 0. Our last 2 experiences were not good. Amazing time in Tulum ! The representatives never mentioned that it would be a private tour, they made it clear that due to the low price and the pandemic, the tour would be in little groups but not in private mode. We had no issues with transportation. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult Shame on you Bd, what a bad organisation !!!! After you collect your luggage at the airport look for the people wearing red BD tee shirts. They are the only transfer service I use in Mexico. Cancun . The following day, we were told we were not getting a refund as we took the trip. It has been more than one week, and the refund still has not come. Hotel Riu Palace Kukulkan 1.5. However, they changed everybody $20 a person when we got there. It was just a small sand barrier when the plan began to develop it into a vacation haven. Round Trip, Budget Tour: Full-day Sunway Lagoon Theme Park Include Tickets, PADI / SSI / SDI Open Water Certification, Fantastic Valletta Self-Guided Audio Tour, Culture walk: Hooligans Tour - Storm over Belgrade, New York City Skyline Tour by Night with Local Guide. The place was creepy. - See 8,897 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. The concierge directed me to his desk. Shame on you BD travel experience for allowing this kind of scam. The price was $99/each, $64 of which was to be paid to BD at the time of booking. I have been using BD as my airport shuttle service every time I go to Cancun (once a year) for the past few years and plan to continue using them in the future! I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. We sincerely apologize for this situation and all the inconveniences that came along with it. I am very grateful for the assistance of BD Experience on our recent trip to Playa Del Carmen. Datos. We got there, and no one was there to retrieve us. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Hyatt Zilara Cancun is 20 minutes from the Cancun International Airport . My confirmation came from Costco who made my reservations. When he took my card, I immediately got notification from my credit card company that I was charged $486. Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. Bonampak Mza 2. I am not sure how it is still legal for this company to operate. No, you don't need to print your ticket We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. BD Experience: airport transfers - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. It is always a pleasure to assist you and we remain at your disposal. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. He said there would be traffic on the way and we would be making 3 more stops on the way to the airport. Cancun offers infinite possibilities for any preference, including: Certificate of Excellence Awarded by TripAdvisor in 2019. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. I have called, and the phone numbers do not work. (Available only in Cancun and the Riviera Maya). BD Experience: Good way to get from the airport to the hotel. When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. Again, we appreciate your valuable feedback which help us to improve. customerservicecun@bestday.com. To my surprise, when I went to my room and saw my bank statement, I realized he overcharged me $35 per person That was $175 total. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Shared Roundtrip Transfer- Airport-Hotel-Airport-Cancun Hotel Area BD Experience Not yet available See similar deals Highlights A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. We commented that "it looks like a yacht" and were excited for our trip. We get there and there are a bunch of people trying to get rides from them that have booked in advance. Not sure? Worst way to end a Cancun vacation. Cancun, Quintana Roo, Mexico. Jet Blue vacation package partnership with BD Experience. . BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. Balloon Tours 0. I contacted them through WhatsApp. Cancun. !, Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. A group of 9 family and friends went Barcelo Maya Palace this August.
Donald Silverman Dallas, Articles B