Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Please note, you may be required to show proof of age at any point during your journey. You are not required to book in advance, however wherever possible, if you require assistance please get in touch at least 36 hours before you intend to travel with us. Manage your National Express booking (Subtitled) - YouTube 0:00 / 1:48 Manage your National Express booking (Subtitled) 56,271 views Jan 31, 2017 44 Dislike Share Save National Express. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. 1h20. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. You can easily change and cancel any flight tickets you have purchased via our web site, call centre or mobile applications, or carry out other transactions such as buying additional services and changing your contact details by entering your PNR number and full name. By continuing to access the site you are agreeing to their use. If you have an urgent enquiry please contact our Customer Services team on the telephone numbers below. Please call us 36 hours prior to travelling to check the latest status. Free Middle Seat. Please select your passenger type first and then add your coachcards. Your booking number Retrieve booking If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Last name. Passengers aged 60 and over are entitled to receive a small discount on European journeys. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Book tickets & track your coach anytime, anywhere. Buying tickets. Watch our short video and find out more about how you can edit your journey with ease. Want the latest news and updates from our social media team? Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. For a limited time, you can still manage your coach booking using the old Manage my Booking site to either view your ticketor amend your booking, however this functionality will be closing down very soon and will no longer be available. Contact Information: Phone: 03717 818181 (0044 3717 818181 from overseas) customer service is available from 8am to 10pm, 7 days a week. Select a return within 3 months of your outward travel. Extra Baggage. Learn more about cookies. Children under 14 cannot travel alone unless accompanied by an adult (16+). We do everything we can to make your journey as smooth as possible from start to finish, and that includes buying and using your ticket. Disabled children should be booked as children rather than 'Disabled'. Purchase meals. NEXT. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Signing up to My Account also allows you to choose to receive emails from us, you can expect Want to know how we use your data? The brand new National Express Coach app makes managing travel on your mobile easy. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Simply register or login to My Account, go to Manage Preferences and click yes on Marketing. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Login with your booking reference code (case sensitive) and last name to make changes to your booking: Booking reference code. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Additional charges may apply. Please use the feedback option on right hand side of the page if you see something you think could be improved. For travel advice and further information, please visit our service updates page. What is the amendment fee? We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Full refund and cancellation if you cannot travel* You can make changes to your booking without a fee** Refunds must be made at least 24 hours prior to the original outward journey. We know things can change after you've booked your travel. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Our General Conditions of Carriage, as amended from time to time, (Conditions) apply to all Services (as defined in these Conditions) and set out your rights and duties as a customer. National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, B5 6DD. We have business-specific media relations contacts in each division of the National Express Group. Adult fares are applicable to all passengers aged 2+. Why haven't I received my confirmation email? Adult fares are applicable to all passengers aged 2+. O'Fallon Serving St Charles County since 2007. , O'Fallon, IL 62269 Location hours are from : 7:00AM to 7:00PM. Can I change my ticket? Unaccompanied children will not be carried. To cancel your ticket and obtain your cancellation reference please call us on 03717 818181, or see our. The National Express website uses cookies. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. If a delay is due to circumstances out of our control, eg. Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1-year validity, and get unlimited travel in both directions. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. 03717 81 81 81 - (option 3)(lines open 9am - 5pm 7 days a week). 1 in 9 people in the UK used a National Express service in 2018 and were proud to have the most professional drivers, the safest vehicles, and the best customer service in the business. Start experiencing the benefits with our short registration form, or log in to your account. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Enjoy 3 cabin classes, gourmet food, complimentary inflight entertainment, award-winning inflight service and more! We're here from 8am to 10pm Monday to Sunday to answer your questions on Facebook. By continuing to access the site you are agreeing to their use. #6. My Account is free to use and offers lots ofgreat featuresandbenefitsto make travelling with us even easier. Simply call 1-800-953-7392 for assistance booking flights, hotels, ground transportation, event tickets and more - even dinner reservations or golf tee times. You can use your Wells Fargo credit card anywhere Visa and . Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Average trip duration. Calls to this number are charged at local rate. Contact Us. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. Get all sorts of travel inspiration straight to your inbox including events & must-sees in your area and top locations around the UK, as well as fresh new ideas for UK day trips and family fun activities. Interested? Benefit from exclusive discounts on your favourite journeys. We will make sure that all of the staff involved are informed of your praise. Manage my Booking. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. It is also possible to contact us via our call line 0371 781 8181, Lines open 7 days a week, 8 am - 8 pm. (calls to this number are . Online Booking Book your tickets easy and convenient via online and save your time Customer Service We ensure 24/7 availability and immediate assistance to our customers Ladies Seat We facilitate special reserved seats for ladies Round Trip Book your tickets easily via our online website. Check-in online Manage booking Flight status Passenger Safety Information Safety measures Travel requirements Passenger options Latest flight updates Travel Extras Flight Upgrade Choice Seats Choice Seats Neighbor-free Extra Baggage Travel Insurance myPAL Flavors Before you fly Travel basics Connecting flights Airport terminals Security check Should be booked as Children. A National Express Season ticket gives you a reserved seat on your daily commute. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). - Tickets booked through. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Book a hotel with Holidays by National Express, www.nationalexpress.com/en/help/tickets/open-returns. If you can't find an answer, you can also email us, or get in contact on social media and we'll be sure to take your feedback on board. This fare is not refundable but the journey date and time can be changed prior to the current departure date and time. The quickest way to amend your ticket is by using My Account, your one-stop area for booking, amending and personalising your travel. Additional infants aged 0-2 must be paid for. No amendments can be made to any part of the ticket. (sms or chat based messages are not permissible). View our full Conditions of Carriage. Failure to do so, may result in the full adult fare being charged. Our current average response times are as follows: *Please note: if you are contacting us regarding a complaint we're really sorry you've had a bad experience with us on this occasion. If your return date is not yet known, open return tickets provide flexibility.When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting www.nationalexpress.com/en/help/tickets/open-returns or call us on 03717 81 81 81.Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).Valid on any day throughout the year. Log in Not an Executive Club member? Use the National Express routes map to easily find stops, plan a journey to your destination and book tickets. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Start experiencing the benefits with our short registration form, or log in to your account. If you have purchased a ticket but do not have an account with us yet, you can register for an account using the same email address you used to purchase your ticket to view your ticket or make an amendment. For the latest information on services, including disruptions and delays, please visit our live service updates page. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Discover Book Manage Help United Kingdom Log in Please log in to access the page requested Membership number / Username PIN / Password Forgotten PIN / Password? If you don't already have an account you can create one using the same email address you used to book your tickets and then link your ticket to your account by entering your ticket number. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Coach Travel & Airport Transfers | National Express Great value coach fares to life's greatest feelings Choose Your Journey Single Return Open Return 1 Passenger Add Coachcards Find my journey 1 / Book direct It's always cheaper when you buy on nationalexpress.com. If you're having trouble accessing your tickets in My Account, please get in touch with our customer services team who will be happy to help. Alternatively, search our extensive FAQsto see if we have an existing answer to your question. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Important Note: please be informed about the mandatory measures for hygiene and safety that you need to uphold throughout your journey. Adult fares are applicable to all passengers aged 2+. Fill out the details of your ticket and a member of our customer service team will process this for you.
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